Expert help
A security engineer on your finding, in a click.
Some findings need judgment, not just a fix. Assign a Paracord security engineer from the finding itself. Paracord's AI assistant scopes most work instantly, so the fee is fixed and known up front. Anything larger or less certain starts with a quick call to align on scope.
IAM roles allow broader access than needed
Too complex to fix automatically. Needs design judgment.
- ScopeReview and tighten production IAM roles
- Fee3 credits, fixed
- Turnaround2 business days
- ExpertCloud security engineer, ready to start
Scoped by Paracord's AI assistant. You review and approve the result, like any other fix.
What experts take on
Automation clears the repeatable backlog. Experts handle the work that needs a person.
01
IAM architecture
Overly permissive roles and cross-account trust need context before they can be tightened safely. An engineer designs least-privilege access that fits your organisation.
- Role consolidation and permission boundaries
- Cross-account trust reviews
- Service control policy scoping
- IAM Access Analyzer findings
02
Network segmentation
Security group sprawl and missing network boundaries call for architectural judgment, not just generated code.
- Security group cleanup and tightening
- VPC peering and Transit Gateway design
- Private subnet migrations
- Network ACL and flow log configuration
03
Legacy console resources
Resources built by hand in the AWS console sit outside your infrastructure code. They need to be brought under management before they can be fixed automatically.
- Importing console resources into OpenTofu or Terraform
- Module standardisation and refactoring
- Drift baselines
- State file reconstruction
Same workflow as automation, with a person in it
Expert work goes through the same review, merge, verify and evidence cycle as every other fix.
- 01
Flag the finding
From your dashboard, assign an expert to a finding or a group of findings and add context about your accounts and modules. Paracord's AI assistant scopes the work and shows you the fee.
- 02
Get matched
Paracord matches an engineer with the right AWS expertise. You see their profile and the turnaround before work begins.
- 03
Review the change
The engineer opens pull requests in your repo. Nothing merges without your approval.
- 04
Verify and file evidence
After the merge, Paracord checks the result against your live AWS environment and files time-stamped evidence mapped to your framework.
- 05
One view of everything
Automated and expert-handled findings sit side by side in one dashboard, with one set of evidence.
Fixed scope. Fixed fee.
Most work is scoped by AI and priced up front. Bigger or less certain work gets a quick call first. Never priced per seat.
Expert remediation
For findings that need human judgment but follow a known pattern: security group cleanup, CloudTrail gaps, missing encryption baselines.
- Scoped by Paracord's AI assistant, with the fee and turnaround shown up front
- Matched to an engineer with the right AWS expertise
- Changes arrive as pull requests your team reviews and approves
- Verified after merge, with evidence filed
- Reassignment or refund if the re-check fails
Complex work
For IAM redesigns, VPC restructuring, module standardisation and multi-account reviews, where there are more unknowns and scope is aligned before a price is set.
- A quick call to align on scope, deliverables and timeline
- Fixed fee agreed before work begins
- Every change delivered as a reviewable pull request
- One evidence pack across all changes
- Drift monitoring after completion
Common questions
How are experts vetted?
Engineers apply with AWS certifications and a portfolio of past work. We verify credentials, run technical reviews, and track client satisfaction over time. Engineers with poor track records are removed from the platform.
How is expert help priced?
Per engagement, never per seat. Paracord's AI assistant scopes most work instantly, so the fixed fee is shown before you accept. Larger or less certain work starts with a quick call to align on scope.
What if the work does not resolve my finding?
If the re-check fails after an expert marks a job ready, you can request a reassignment or a full refund.
Can I use expert help without a subscription?
Yes. Expert help is available on its own. Subscribers receive priority matching.
How long does an engagement take?
The estimated turnaround is shown before you commit. Larger architectural work starts with a quick call to align on scope, deliverables and timeline.
Do experts have access to my AWS account?
No console access is granted. Experts work through your GitHub repo and open pull requests that you review and merge. Paracord's remediation role makes the AWS changes after the merge, the same as for automated fixes.